Letters and invitations
These days, most everyday communication happens by telephone, instant or text message, and casual email, but certain situations still call for more formal letters.
There are many reasons for writing letters, even in the age of almost instantaneous communication. Unlike a phone call, a letter gives you the opportunity to choose your words wisely, determining the intent of your message, and executing that intent at your own pace. Your tone, grammar, neatness, and layout play an important role in this process. Taking the time to be concise, courteous, and neat can leave a lasting impression.
Occasions such as responding to invitations and filing insurance claims call for clearly written letters. In this section, you will find information – with examples – on correspondence for these and other occasions, as well as general guidelines for composing letters.
How to lay out a letter
Are you writing a letter? The way you write your letter can often say a lot about you as a person, so get it right using the help from our guide.
Are you writing a letter for an insurance claim? This article shows you some ways to approach writing the letter, whilst remaining professional.
Invitations and RSVPs
Invitations and RSVPs are still required for some events. This article shows you the things you need consider when writing your invitations and your replies.
Letter formats: block, modified block, and semi-block
When writing a letter, it’s important to choose one format and then stick with it throughout. Our guide tells you what different formats are available.
Letters of complaint
If you’ve had a bad experience with a product or service, you can write a letter of complaint outlining the problem. We offer some tips on what to write.
Letters of condolence
When someone you know suffers a loss, it can be tough to know what to say. Our guide offers advice for writing letters of condolence at this sensitive time.
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