Letters and invitations

These days, most everyday communication happens by telephone, instant or text message, and casual email, but certain situations still call for more formal letters.

There are many reasons for writing letters, even in the age of almost instantaneous communication. Unlike a phone call, a letter gives you the opportunity to choose your words wisely, determining the intent of your message, and executing that intent at your own pace. Your tone, grammar, neatness, and layout play an important role in this process. Taking the time to be concise, courteous, and neat can leave a lasting impression.

Occasions such as responding to invitations and filing insurance claims call for clearly written letters. In this section, you will find information – with examples – on correspondence for these and other occasions, as well as general guidelines for composing letters.