Definition of telesales in English:


plural noun

  • The selling of goods or services over the telephone.

    ‘sales personnel work on fully automated telesales systems’
    • ‘They were mainly telesales people and call centre supervisors who moved into business development and sales management roles.’
    • ‘Key strengths include the financial modules, distribution, telesales, multicurrency, e-commerce and management reporting.’
    • ‘Those staff who are affected will include managers in the marketing, retail and telesales departments, but does not apply to front line staff.’
    • ‘Quite a lot of the call centre workers, who do telesales, are students or people who have just graduated and have to do something to pay off their debts.’
    • ‘We have compiled the following list of teleservices agencies that are available to help your organization better perform CRM, telesales, customer service, etc., functions.’
    • ‘Of the people I know there are several of us with different prospects in life - salesmen, lawyer, shop assistant, telesales, unemployed, bin man and so on.’
    • ‘It also has a direct sales team and a telesales team to sell the products.’
    • ‘It will also get rid of on-the-road sales staff and go for a telesales operation, cutting costs.’
    • ‘There were also roles for professionals with experience in shared service environments and sales roles, especially in telesales / outbound sales.’
    • ‘Such work includes customer services, help desks, appointment making, telesales, e-mail handling, and market research.’
    • ‘We can look after the company cars, the laptops, the expenses and the telesales.’
    • ‘She then got a job in telesales selling advertising space for newspapers and airtime for radio, and discovered her vocation.’
    • ‘Once the employees complete their course, they are then either offered a job within the company or are guaranteed an interview with other major national telesales and customer service operations.’
    • ‘Part of this transition will mean we need to transfer much of our activity from cold calling field sales to telesales and appointment selling.’
    • ‘This involves reaching customers via communications media such as telesales, mailshots, catalogues, or advertisements with tear-off reply slips.’
    • ‘He's firmly convinced that telesales is the better system.’
    • ‘It is expected that a telesales service will replace the district retail outlets, perhaps as early as September, but no firm date has been given for this.’
    • ‘She bought a house for cash with the money and started working from home as a telesales trainer for other call centres.’
    • ‘We have very much turned into telesales type auctioneers.’
    • ‘The most favoured roles include customer service, technical support, telesales and credit collection.’