Definition of technical support in English:

technical support

noun

Computing
  • [mass noun] A service provided by a hardware or software company which provides registered users with help and advice about their products.

    • ‘All registered users are entitled to free technical support and upgrades.’
    • ‘The unit had scores of independent Web sites offering product information, technical support and the like.’
    • ‘The company will provide companies with component specs, circuit board layouts, software and technical support.’
    • ‘Software companies typically provide technical support and bug fixes for only a limited time.’
    • ‘They work in all areas from software development and technical support to sales and consulting.’