Definition of ombudsman in English:

ombudsman

noun

  • 1An official appointed to investigate individuals' complaints against a company or organization, especially a public authority.

    • ‘Separate from the Banking Codes is the statutory Financial Services Ombudsman Service, encompassing eight previous private and public ombudsmen within the financial services sector.’
    • ‘This culminated at the early part of this year with a complaint to the ombudsman over the Council's inaction.’
    • ‘The support group eventually forces an official review by the police ombudsman.’
    • ‘In April this year, Australia's seven ombudsmen expressed public concern over the increasing number of complaints about universities.’
    • ‘The appointment of an ombudsman or inspectorate does not go far enough.’
    • ‘Two of the reports arose from investigations conducted by the Commonwealth ombudsman.’
    • ‘Those ombudsmen or public editors should be writing weekly columns about newsroom operations, people, and decision-making.’
    • ‘They are supposed to be the conscience of the government and the ombudsmen of the people.’
    • ‘I favour in-house ombudsmen to receive complaints and publish responses, and to comment more broadly on decisions of the paper in the paper.’
    • ‘But I always look at the work of the ombudsmen and the people who work in that office with a great degree of interest.’
    • ‘Most ombudsmen and public editors in the U.S. really are dealing with very specific articles, which was of less interest to me.’
    • ‘All the other ombudsmen deal with staff complaints.’
    • ‘A district council spokesman said an ombudsman's complaint had been received and a solicitor has responded.’
    • ‘But then the government refused to answer, leading to a complaint to the parliamentary ombudsman.’
    • ‘To tackle the issue, Wang requested that the city government recruited more consumer ombudsmen to investigate such cases, noting that Taipei has only one consumer ombudsman, while Taipei County has three.’
    • ‘Overall, this is not a radical report, but it does go some way to meeting widely held criticisms of the ombudsmen system in the public sector.’
    • ‘The ombudsman helps settle individual disputes between consumers and financial services companies.’
    • ‘It can also be interpreted as part of a dangerous tendency to give judges, ombudsmen and other unelected actors authority over representative politicians.’
    • ‘These failures in human communication feature in many of the complaints investigated by the ombudsman's office.’
    • ‘Last year, the number of complaints to the pensions ombudsman increased by a third.’
    defender, preserver, bodyguard, minder, guardian, guard, champion, watchdog, knight in shining armour, guardian angel, patron, chaperone, escort, keeper, custodian
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    1. 1.1British
      • ‘He wrote to the Yacht Club, the Nelson City Council, the Ombudsman, the Minister for Local Government, the Prime Minister.’
      • ‘An Attorney-General representative denied this, pointing to safeguards in the legislation such as reporting to Parliament and oversight by an Ombudsman, The Age reports.’
      • ‘3.7.12 prevents a Councillor from voting on any question relating to an Ombudsman's Report in which he has been named and criticised.’
      • ‘Residents in Churchill Close, Calne, are eagerly awaiting the result of an Ombudsman's report on subsiding land beneath their gardens.’

Origin

1950s: from Swedish, ‘legal representative’.

Pronunciation

ombudsman

/ˈɒmbʊdzmən/