Definition of ombudsman in English:

ombudsman

noun

  • 1An official appointed to investigate individuals' complaints against a company or organization, especially a public authority.

    • ‘Two of the reports arose from investigations conducted by the Commonwealth ombudsman.’
    • ‘But I always look at the work of the ombudsmen and the people who work in that office with a great degree of interest.’
    • ‘To tackle the issue, Wang requested that the city government recruited more consumer ombudsmen to investigate such cases, noting that Taipei has only one consumer ombudsman, while Taipei County has three.’
    • ‘These failures in human communication feature in many of the complaints investigated by the ombudsman's office.’
    • ‘It can also be interpreted as part of a dangerous tendency to give judges, ombudsmen and other unelected actors authority over representative politicians.’
    • ‘Most ombudsmen and public editors in the U.S. really are dealing with very specific articles, which was of less interest to me.’
    • ‘This culminated at the early part of this year with a complaint to the ombudsman over the Council's inaction.’
    • ‘I favour in-house ombudsmen to receive complaints and publish responses, and to comment more broadly on decisions of the paper in the paper.’
    • ‘A district council spokesman said an ombudsman's complaint had been received and a solicitor has responded.’
    • ‘All the other ombudsmen deal with staff complaints.’
    • ‘Last year, the number of complaints to the pensions ombudsman increased by a third.’
    • ‘Those ombudsmen or public editors should be writing weekly columns about newsroom operations, people, and decision-making.’
    • ‘But then the government refused to answer, leading to a complaint to the parliamentary ombudsman.’
    • ‘The appointment of an ombudsman or inspectorate does not go far enough.’
    • ‘The ombudsman helps settle individual disputes between consumers and financial services companies.’
    • ‘The support group eventually forces an official review by the police ombudsman.’
    • ‘They are supposed to be the conscience of the government and the ombudsmen of the people.’
    • ‘In April this year, Australia's seven ombudsmen expressed public concern over the increasing number of complaints about universities.’
    • ‘Overall, this is not a radical report, but it does go some way to meeting widely held criticisms of the ombudsmen system in the public sector.’
    • ‘Separate from the Banking Codes is the statutory Financial Services Ombudsman Service, encompassing eight previous private and public ombudsmen within the financial services sector.’
    defender, preserver, bodyguard, minder, guardian, guard, champion, watchdog, knight in shining armour, guardian angel, patron, chaperone, escort, keeper, custodian
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    1. 1.1British informal
      • ‘He wrote to the Yacht Club, the Nelson City Council, the Ombudsman, the Minister for Local Government, the Prime Minister.’
      • ‘Residents in Churchill Close, Calne, are eagerly awaiting the result of an Ombudsman's report on subsiding land beneath their gardens.’
      • ‘3.7.12 prevents a Councillor from voting on any question relating to an Ombudsman's Report in which he has been named and criticised.’
      • ‘An Attorney-General representative denied this, pointing to safeguards in the legislation such as reporting to Parliament and oversight by an Ombudsman, The Age reports.’

Origin

1950s: from Swedish, ‘legal representative’.

Pronunciation

ombudsman

/ˈɒmbʊdzmən/