Definition of aftersales in English:



  • Offered or provided by a retailer or manufacturer after the sale of an item.

    ‘the only problem with this brand is the aftersales service’
    • ‘Another area in which independent stores score highly is that of after-sales care.’
    • ‘She said computers were built, tested and shipped within three days of being ordered, and the company also offered free aftersales support.’
    • ‘Many services exist to add value to the total product offer, such as after-sales warranties.’
    • ‘"The confidence in our level of service and aftersales care is very strong," commented the sales director.’
    • ‘They provide a year's guarantee and an exclusive after-sales service to their customers.’
    • ‘He was awarded Employee of the Year for his commitment to customer care and aftersales service’
    • ‘Value can be added by providing the reassurance of effective aftersales service.’
    • ‘Distributors of technical goods might also offer after-sales services in the form of guarantees and customer advice hotlines.’
    • ‘Logistics, shipments, and even aftersales service are being outsourced.’
    • ‘We have to move to a standardised system so that quality companies can differentiate themselves from cheaper operators that offer lower levels of after-sales care.’